Cancellation & Refund Policy - pixasai.com

Cancellation & Refund Policy

Last Updated: 24-02-2026

This Cancellation & Refund Policy applies to all services, digital products, and subscriptions offered by PixaSai (https://pixasai.com). By purchasing our products or services, you agree to the terms outlined below.

1. Digital Products (WordPress Plugins, Themes, Software)

All digital products are delivered electronically and are non-physical items.
Once a digital product is downloaded or accessed, it is considered delivered.
No refunds will be provided after successful delivery or download.
Refunds may only be considered in case of:
- Duplicate payment
- Technical failure preventing product access
- Product not as described (verified case)

2. Subscription Services

Subscription fees are billed in advance.
You may cancel your subscription at any time.
Cancellation will stop future billing cycles.
Already paid subscription periods are non-refundable.

3. Website Design & Development Services

Project-based services require advance payment or milestone payments.
If cancellation occurs before work starts, partial refund may be considered.
If work has already started, charges will apply for completed work.
Custom development services are generally non-refundable.

4. API & SaaS Services

API usage fees are non-refundable.
Service credits once used cannot be refunded.
Unused balance may expire based on plan terms.

5. Cancellation Process

To request cancellation, contact us at:

Email: store@pixasai.com

Please include your order ID, registered email address, and reason for cancellation.

6. Refund Processing

Approved refunds will be processed within 7–10 business days.
Refunds will be issued to the original payment method.
Payment gateway processing time may vary.

7. Abuse Prevention

Refund abuse, fraud attempts, or policy misuse may result in account suspension.
License access may be revoked in case of policy violations.

8. Policy Changes

PixaSai reserves the right to modify this policy at any time. Changes will be effective immediately upon posting.

9. Contact Information

Website: https://pixasai.com